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Service Manager
Lisbon, LisbonThe world is more connected than ever before and the pace of change is bewildering. We deliver the best combination of technology and services to enable our clients to fulfill the diverse needs of their customers. By fostering a deep and personal relationship with our clients, we want to improve the lives of people and organizations.
Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 37 countries, with more than 16000 employees and an annual revenue of more than 3.6 billion euros, in 2023.
We’re looking to hire a Service Manager for European Institutes.
You will be accountable for overseeing 3 to 5 international projects while driving a relentless pursuit of continuous improvement.
You will manage European institutions’ services at different levels, including customer, partners, team, financial, and risk management. You must establish a partnership relationship with the client and partners, manage the team, communicate with stakeholders, and develop opportunities.
Required Competences:
Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 37 countries, with more than 16000 employees and an annual revenue of more than 3.6 billion euros, in 2023.
We’re looking to hire a Service Manager for European Institutes.
You will be accountable for overseeing 3 to 5 international projects while driving a relentless pursuit of continuous improvement.
You will manage European institutions’ services at different levels, including customer, partners, team, financial, and risk management. You must establish a partnership relationship with the client and partners, manage the team, communicate with stakeholders, and develop opportunities.
Required Competences:
- Manage all operational activities inside the different services,
- Develop and implement operational strategies to drive efficiency and growth.
- Oversee budgeting, forecasting, and resource allocation.
- Ensure compliance with company policies, regulations, and industry standards.
- Monitor performance metrics, analyze data, and implement improvements.
- Manage cross-functional teams to ensure smooth operations and coordination.
- Collaborate closely with senior leadership to align operational strategies with business goals.
- Drive continuous improvement and innovation in operational processes.
- Good level of English (Independent user — level C1).
- International experience.
- Experience in European Agencies.
- Good level of French (Independent user — level B2).
- Flexible work regime.
- Extra days off.
- + 5 extra days of parental leave.
- Internal mobility cross geography, role, or industry.
- Employee Stock Options plan.
- Flex Benefits Plan.
- Health Insurance.
- Developmental mindset.
- Opportunity to develop solutions for critical services in our society – design a better future for all.